Returns Policy
1. Returns
We hope you love your purchase, but if you are not completely satisfied, we are here to help. Our return policy is straightforward and hassle-free.
2. Eligibility for Returns
Items must be returned within 7 days of receipt.
Items must be in their original condition, unused, unwashed, and with all original tags and packaging.
Proof of purchase is required for all returns.
3. Non-Returnable Items
Items marked as final sale
Gift cards
Personalized or custom-made items
Perishable goods
4. Return Process
Contact Us: Email us at connect@suchitrafoods.com with your order number and reason for return. We will provide you with a return authorization number and instructions on how to send your item back.
Pack Your Item: Securely pack your item in the original packaging, if possible. Include your proof of purchase and return authorization number.
Ship Your Return: Use the shipping label we provide or your own preferred method to send the item back to us. Please note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
5. Refunds
Once we receive your return, we will inspect the item and notify you of the status of your refund. If your return is approved, we will process a refund to your original method of payment within [Insert number] days. Please note that original shipping costs are non-refundable.
6. Exchanges
If you need to exchange an item for a different size, color, or product, please follow the return process and place a new order for the item you want.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at connect@suchitrafoods.com. We will arrange for a replacement or refund, and cover any shipping costs associated with the return.
8. Contact Us
If you have any questions or concerns about our return policy, please contact us at:
Email: connect@suchitrafoods.com
Phone: +91 7386360990
